ConvertGo Help Center

Find answers, guides, and tips for using ConvertGo’s image tools — resize, compress, convert, crop, rotate, watermark, and remove backgrounds.

1. Getting Started

ConvertGo provides fast, privacy-first image utilities designed to help you process, edit, and analyze images quickly and securely.

How to use a tool:

  1. Go to the Tools page.
  2. Select the image tool that matches your task.
  3. Upload your image or provide a valid image URL.
  4. Adjust available options (e.g., size, format, filters) as needed.
  5. Apply the transformation or conversion.
  6. Download or copy the result. Repeat for additional images.

2. Supported Formats

Supported Image Formats:

  • JPEG / JPG – Standard photographic images.
  • PNG – Images with transparency or higher quality graphics.
  • GIF – Animated images or simple graphics.
  • BMP – Bitmap images for legacy applications.
  • TIFF / TIF – High-resolution images suitable for print or archival.
  • AVIF – Modern, highly efficient image format.
  • WEBP – Compressed images with excellent quality-to-size ratio.
  • ICO – Icon files for applications and websites.
  • PDF – Convert images to or from PDF pages.
  • HEIF / HEIC – Modern format used by smartphones.
  • PPM – Portable Pixmap format for technical or programmatic use.
  • EPS – Vector/print-ready graphics.

Note: Some tools show additional controls (quality, options) depending on the task.

3. Limits & Best Practices

  • Keep inputs concise for faster processing and readability.
  • Use valid JSON/XML for reliable formatting and validation.
  • For Base64, prefer small strings or files to avoid large outputs.
  • Respect fair-use and rate limits for APIs and feed readers.
  • When converting units or currency, double-check precision for critical tasks.

4. Privacy & Security

We are privacy-first and minimize data collection. We use cookieless, anonymized analytics and do not build personal profiles. Learn more in our Privacy Policy.

5. Terms of Use

Use the Service responsibly, do not upload illegal content, and respect rate limits. Read the full Terms of Service for details.

6. Troubleshooting

  • Conversion failed: Ensure the input format is valid (e.g., valid JSON/XML).
  • Slow performance: Reduce input size or simplify data; try again.
  • Unsupported input: Check the tool description for allowed types.
  • API issues: Confirm endpoint and parameters; respect rate limits.

7. FAQs

Do I need an account?
No. Core tools work without sign-in.
Are there usage limits?
Reasonable fair-use applies to keep the service reliable.
Can I use the APIs freely?
Yes, basic rate limits may apply. See the API page.
Where can I get support?
Email convertgo123@gmail.com or use the Contact page.

8. Contact

Questions or feedback? Reach out at convertgo123@gmail.com.